Covid-19 Update Videos

October 21, 2020

We're Here For You

We hope you and your loved ones are staying safe as we navigate through this challenging time.

As the COVID-19 outbreak continues to evolve, we want to assure you whilst it’s not business as usual for the team at Easy Living Home Elevators, take comfort in the fact that we have a world-class team still available to assist wherever we can. Whilst we are working remotely, if you need someone it’s a phone call or email away.

We look forward to working with you, so please do not hesitate to reach out directly with any questions or email customercare@easy-living.com.au

Stay safe, as Australians we will pull through this together!

COVID-19 MAINTENANCE AND SERVICE UPDATE

At Easy Living Home Elevators, we are here to help keep people and essential services moving during these challenging times. We’ve made the necessary adjustments to ensure your elevator can be serviced in a sanitised, zero-contact environment for ultimate peace of mind.

COVID-19 SUPPLIERS UPDATE

Covering an impressive 22,000sqm IGV is well stocked to continue working and goods are shipped every day. In fact, just last week 3x 40″ foot containers left the factory bound for Easy Living Home Elevators.

BUSINESS SYSTEMS UPDATE

At Easy Living Home Elevators we’ve made significant investments in technologies, An ERP system was engineered to link all systems of the business and future-proofed our business. 18 months in the making we went live with it earlier this month, this combined with our new telephone system has further enhanced our ability to work remotely and resilient to the impact of any disruption to our business.

Minimising disruption to our customers is a high priority, we are ready to help our customers with the additional challenges brought about by the COVID-19 crisis.

COVID-19 INSTALLATION SYSTEMS UPDATE

Being a Quality Endorsed company, our management team oversees our procedures to ensure that they are comprehensive and appropriate. We have introduced additional measures to maintain the healthiest environment possible.

We’re following all government and industry guidelines such as social distancing, hand washing, and wearing PPE when needed. It’s all about doing our work safely to protect our staff, our clients and the community.

PLATFORM LIFTS UPDATE

Our European suppliers are in full production and 100% open for business.

Easy Living keeps several models in stock and ready for quick delivery & installation, ready to solve your accessibility solutions as quickly as possible.
*Note: stock does vary on a daily basis

COVID-19 UPDATE WITH MICHAEL HELTBORG

Our European suppliers are in full operation.
Our shipping deliveries are still on time
Our installation teams are at full pace.
Our well stocked warehouses with 6000+ spare parts are available to meet all demands with confidence.
We’ve made the necessary adjustments to ensure your elevator can be serviced in a sanitised, zero-contact environment for ultimate peace of mind.

While the environment around us is uncertain, take comfort in the fact that we have a world-class team available to assist wherever we can, so please do not hesitate to reach out directly via email, phone, text or website with any questions.

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