Lift migration for nbn

ARE YOU NBN READY?

Don’t forget your elevator phones

The nbn™ (National Broadband Network) is upgrading landline and internet networks around Australia.

HOW WILL THE NBN AFFECT MY LIFT EMERGENCY TELEPHONE?

The new nbn is NOT guaranteed to work during a blackout. It is a legal requirement to ensure your Lift Emergency Telephone is “safe to operate”. This means that elevator owners need to install a new “compliant solution” prior to nbn installation in their area.

Upgrade lift elevator telephones to nbn

Are you nbn ready? brochure

NBN ROLLOUT

WHAT IS THE SOLUTION?

Easy Living Home Elevators has sourced a wireless compliant solution that offers exceptional value.
• Stand alone solution
• Fail-safe battery back up with 24hours stand by
• 2.5 hours talk time in event of power outage
• Compatible with existing handsets and handsfree phones that operate on the old copper network
• Compatible with all Australian networks
• Simply supply your own SIM card and have it ready for us upon arrival

HOW LONG DO I HAVE?

nbn have allowed a transition period of 18 months from the time of nbn connection to the disconnection of the copper network. For Lift Emergency Telephones which have been registered with nbn, an extension period will be granted until July 2017, or 18 months after nbn connection (whichever is the latter)

WHAT DO I NEED TO DO?

*Pricing as at May 2017 and may be subject to change without notice; site conditions apply; price quoted applies to capital city metropolitan areas in Melbourne, Sydney, Perth, Brisbane; contact Easy Living Home Elevators for pricing in your area and for more information.

LIFT TELEPHONE AND THE NBN FAQs

Frequently asked questions about the migration of lift phones.

Why do I need to change my lift phone?

Unfortunately the NBN cannot guarantee communication from a lift phone in the case of a power failure. So our solution is to use a mobile solution GSM unit with battery back up and be independent from the NBN.

Do I have to change my lift phone?

It is requirement of the Australian standard that all lifts carrying passengers must have communication that is permanently available.

How much does it cost?

Price depends on whether there’s mobile coverage. Please contact Easy Living Services on 1800 813 555 for a quote

What does the Easy Living solution include?

GSM unit with battery back up. power point, cabling and all associated hardware for a standard installation.

Will it work in my area?

Depends on your mobile service provider as some networks work better in certain areas, a simple check is to use your own mobile to check the signal strength or ask your network provider.

What happens if I have a weak signal?

Easy Living services supplies the unit with an external Antenna with 3 metre lead, a 5 metre option is also available.

What is the standby and talk time while on battery back up? / Will it work if the power goes out?

The lift phone has a 24 Hour standby time on battery power and 2.5 hours talk time.

What is a standard installation?

A standard installation is where GSM unit can be mounted in, on or in close proximity to the controller, 240v power is available in or in close proximity to the controller. Mobile signal strength is such that the standard antenna can be used.

What do I need to supply?

You will need to provide an activated sim card (standard size) from the provider of your choice. You may also choose to install an external mobile antenna to get a strong signal. Contact Easy Living Services for further information on 1800 813 555

How long will it take?

A standard installation should take up to 3hrs. Once ordered we expect that installation would be completed within 10 business days in metropolitan areas.

What is warranty provided?

12 months on parts and labour. Refer to our terms and conditions.